Regulators are examining whether Boeing complied with safety rules on a plane that lost a fuselage panel while in flight last week.
The Federal Aviation Administration on Thursday said it had opened an investigation into whether Boeing failed to ensure that its 737 Max 9 plane was safe and manufactured to match the design approved by the agency.
The F.A.A. said the investigation stemmed from the loss of a fuselage panel of a Boeing 737 Max 9 operated by Alaska Airlines shortly after it took off on Friday from Portland, Ore., leaving a hole in the side of the passenger cabin. The plane returned to Portland for an emergency landing.
“This incident should have never happened and it cannot happen again,” the agency said.
In a letter to Boeing dated Jan. 10, the F.A.A. said that after the Portland incident, it was notified of additional issues with other Boeing 737 Max 9 planes. The letter does not detail what other issues were reported to the agency. Alaska and United Airlines, which operate most of the Max 9s in use in the United States, said on Monday that they discovered loose hardware on the panel when conducting preliminary inspections on their planes.
The new investigation is the latest setback for Boeing, which is one of just two suppliers of large planes for most airlines. The company has struggled to regain the public’s trust after two crashes, in Indonesia in 2018 and Ethiopia in 2019, involving the 737 Max 8 killed a total of 346 people.
The National Transportation Safety Board is investigating why the 737 Max 9 panel, also known as a door plug, flew off the Boeing jet. The safety board is trying to determine whether bolts that would have kept the panel from moving and opening were missing or were installed incorrectly. The plug is placed where an emergency exit would be if the plane had the maximum number of seats possible.
No one was seriously hurt in the incident, but aviation experts have said that if the panel had blown out when the plane was at a higher altitude, the consequences could have been much more severe. Passengers and flight attendants would have been walking around the plane and might have been unable to get back to their seats to put on oxygen masks and secure their seatbelts. The Alaska Airline plane was at about 16,000 feet and still climbing when the panel tore away.
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